Mobile Mapping360camsters
Knowledge Base2022-11-29T05:09:13+01:00

Knowledge Base

When activating 360 Private Publisher, I get an error message. What to do?2022-09-12T07:45:46+01:00

First reboot your computer and try again.
If that did not work, download the program again and re-install it.

If the above fails, please contact support@360camsters.com with the error message.

I want to update my software version to the newest release. How can I do that?2022-11-19T08:46:36+01:00

In the 360 Private Publisher program’s menu open About -> Version.
Click Check for update.
You can download a new release right here.

Just in case make a backup of all your Projects Projects -> Backup all.
Close the program and install the new version.
Open the program. A pop-up with the release notes for the new release will be displayed.

How can I download 360 Private Publisher after I have purchased it?2022-11-20T13:03:07+01:00

There is onyl one verison of 360 Private Publisher. 
You can continue using release downloaded ofr evaluation. Just enter the activation key.

However after you made your purchase, an email with the download links for the program and the manual will be sent to you immediately.
It also has the installation and activation instructions.

I have the Evaluation version of 360 Private Publisher, but some options are disabled?2022-11-20T13:00:14+01:00

Right. For the Evaluation version all options of the Professional Edition are available to you.

Except:

  • There are many opaque DEMO watermarks on the streetviews.
    You need to re-process your data again with a purchased version to get streetview-tiles without.
    Then republish the player to replace the streetview-tiles.
  • There is a DEMO watermark in the middle of the player.
    You need to enter your own krpano player licence into a purchased version of 360 Private Publisher.
    Then republish the player to remove it.
  • The krpano player licence is 360camsters and can not be changed.
    With a purchased version you can enter your own licence info.
  • Amazon AWS cloud regions are limited to the Frankfurt region.
    With a purchased version all AWS regions are available to you.
  • All players published by the Evaluation version will be deleted after 4 weeks.
    You need to re-upload your player to your own AWS account after purchasing a licence.
If I have a technical problem with 360 Private Publisher, which is the best way to solve it?2022-11-20T13:00:29+01:00

First make sure you are using the newest release.
In 360 Private Publisher’s menu go to About -> Version. Click Check for update.

If the issue persists:
Go to the  Support tab at the very bottom of the menu.
Describe the issue. Feel free to attach a screenshot or screen-video.

Should you not be able to open the program, or access the menu
write to: support@360camsters.com
or call: +49 06103 – 37 27 494.

Menu: Player -> Translation2022-10-11T12:51:27+01:00

Klingon or Kisuaheli? Just translate the player by yourself.

Languages supported by default: English, German, Spanish, Greek, Arabic.
The player switches to a supported language based on the viewers browsers locale.
Player custom translation

Menu: Timelines2022-09-14T12:58:21+01:00

Record the same area more than once, then compare in the player.
Timline

Menu: Duplicate Remover2022-09-14T12:48:39+01:00

Did you record a road more than once?
Lets fix that.
This works with one and many tours.
Even with newly recorded tours added the the project after e.g. a year.

Duplicate Remover

Menu: Maps2022-09-14T12:43:21+01:00
  • Pick one of the many map providers included
  • Bring your own map
  • Mapbox.com

Map providers 01 Map providers 02 Map providers 03 Map providers 04 Map providers 05

 

Custom

 

Menu: Import2022-09-14T14:15:21+01:00

First select your camera, then import your recordings.
Import

Menu: Player -> Preferences: Layout2022-10-05T13:12:32+01:00

Pick on of the 5 provided Layouts for your player

  • Large map with small streetview
  • Large streetview with small map
  • Top: Map, Bottom; Streetview
  • Top: Streetview Bottom: Map
  • Streetview only (for the API integration)Menu Player Preferences Layer
Menu: Player -> Preferences: UI (User Interface)2022-10-24T13:02:52+01:00

The players can be configured by configuring the

UI components

All can be switchend on and off as well as configured individually.

  • Title
  • Search
  • Logo (with link)
  • Navigation Panel
  • Hotspots (for navigation)
  • Arrows (for navigation)
  • Image capture date & time
  • Image capture Latitude & Longitude
  • Zoom buttons
  • View limits: Up/down, zoom in/out
  • Automatic rotation
  • Automatic navigation

See the manual or the program for the details

Release 1.0.82022-10-31T10:49:17+01:00

360 Private Publisher v1.0.8

Added

  • Import: Insta360Stitcher program is no longer required to process “Insta360 Pro 2” and “Labpano Pilot One EE” footage
Release 1.0.72022-10-31T10:48:59+01:00

360 Private Publisher v1.0.7

Fixed

  • An Error is not longer raised when embedding the Player directly.
Release 1.0.62022-10-31T10:48:42+01:00

360 Private Publisher v1.0.6

Added

  • Labpano Pilot One EE camera support
  • API examples: Screenshot and data
Release 1.0.92022-10-31T10:50:11+01:00

360 Private Publisher v1.0.9

Added

  • Mosaic X camera support.
  • Mosaic 51 camera support.
  • Import: Mass-import of many 360 video files at once. With a progress bar.
  • Import: A new recording now can be added directly to an existing project.

Fixed

  • Streamline the User interface (UI)
  • Log: Clearer error message for when there is no disc space left.
  • Streetview capture date is no longer offset by one month
Release 1.0.102022-10-31T11:03:45+01:00

360 Private Publisher v1.0.10

Changes

  • License tab is now accessible directly from the Menu
  • Export tab: Cleaned up.
  • Updated for proper product names
  • Updates manual for changes at Amazon AWS
  • User interface clean up
Menu: Export -> Publish2022-11-21T15:16:59+01:00

You are 100% in charge of what happens with the player.
E.g. you could decide to ftp it to your own server.

For your convenience we provide the Publish feature to easily publish to the Amazon AWS cloud.

This is an optional feature only. It’s deactivated by default.

Export Publish

The following AWS Regions are available to publish the player to.
You should publish to the region closest to your viewers.

During the free trial only the Frankfurt region is available.

All trial players will be deleted after four weeks.

Available Regions AWs region AWS regions US East (Ohio) US East (N. Virginia) US West (N. California) US West (Oregon) Africa (Cape Town) Asia Pacific (Hong Kong) Asia Pacific (Jakarta) Asia Pacific (Mumbai) Asia Pacific (Osaka) Asia Pacific (Seoul) Asia Pacific (Singapore) Asia Pacific (Sydney) Asia Pacific (Tokyo) Canada (Central) Europe (Frankfurt) Europe (Ireland) Europe (London) Europe (Milan) Europe (Paris) Europe (Spain) Europe (Stockholm) Europe (Zurich) Middle East (Bahrain) Middle East (UAE) South America (São Paulo)

See the manual or the program for the details

Release 1.0.122022-11-22T13:09:46+01:00

360 Private Publisher v1.0.12

Added

  • Support for size 12288×6144 pixel streetviews of Mosaic cameras.

  • “License” moved to the main menu

  • “Help” moved to the main menu

  • Added “View Player” button to the Export page. To immediately view the created 360 player.

  • Preferences – Amazon Cloud: Table is now sortable

Fixed

  • UI and UX improvements enhancement
The 3 URLs of a 360 player2022-11-29T13:37:14+01:00

The following 3 URLs are all for the same player.

Export -> Publish will get you get a URL like this:
https://fmbeach-0af93b09-d80e-4824-a917-6ee14d5ce5f4.s3.eu-central-1.amazonaws.com/index.html
Technically this is an Amazon AWS S3 bucket.

When adding a CDN (Content Delivery Network), in case of Amazon that would be CloudFront, you get:
https://d1l4vlab4nh63j.cloudfront.net

Technically this is an Amazon AWS CloudFront instance.

You then can forward a subdomain to it:
https://ian.360camsters.com

Technically this is a subdomain.
With Amazon AWS, Route 53 makes most sense to manage the domain and subdomains.

Dou you have to add CloudFront or a subdomain?
Absolutely not. For most cases the player itself will by fine.

Considerations for CloudFront

  • Very large audience
  • Viewers all over the world (e.g. for tourism)
  • High bandwidth. For a high bandwidth CloudFront it is cheaper than just the player.

Considerations for a subdomain

  • Easier to remember
  • Easier to update the player without disruption.
    Publish a second player and switch the subdomain when done.
  • The underlaying technology can be changed without any changes to the viewer.